Business Consulting and Advice

Overview

Truly effective IT must be closely aligned to your business strategy. It is important to periodically review the performance of IT against overall business objectives and priorities, and health-check the governance framework within which IT operates.

A Strategic IT Review provides reassurance to the CIO and the board that your IT is properly joined up with the rest of the organisation and is well-equipped to meet targets such as growth, innovation, customer retention, cost reduction, and business streamlining. A governance health-check ensures that IT risks are quantified and clearly understood so that they can be managed appropriately.

Delivered strategically, IT can uniquely differentiate your organisation and increase long-term profitability.

What our customers have to say

We have partnered with ICM to transform our IT infrastructure, providing an outstanding platform for the future, whilst at the same time significantly reducing our operating costs.

- Ian Marshall, ICT Infrastructure Manager, University of Lincoln

Approach

Strategic consultancy begins from the standpoint of your business rather than from technical IT. Working closely with your management team, our consultants clarify your key business differentiators, drivers and goals. From this vantage point we then engage in a structured exploration of your IT services, processes, infrastructure, organisation, data and applications.

The deliverables and outcomes of the Strategic IT Review are meaningful and valuable.  We will:

• Highlight opportunities for efficiency, profit and innovation
• Present a gap analysis revealing any areas where IT is not properly aligned with your business
• Make practical recommendations which build into a Strategic Roadmap.

Documentation

Our report will reveal any IT risks which may prevent your business from achieving its targets, including budget, service level or capability. All consultancy packages can be tailored to your priorities, according to the required breadth and depth of scope.

Summary

ICM’s consultants use a range of industry standards and techniques such as ITIL, PRINCE2 and MOF. However, our mission in life is not to baffle you with jargon or bombard you with documents, but get to the heart of your organisation’s IT service and capability. Our consultants will take you on a journey – the destination being a clear understanding of the strengths and weaknesses of your IT provision and a strategic roadmap for the future.