Privacy Policy

ICM (“ICM”) understands the risks from the Internet and concerns people have regarding their personal privacy. ICM is committed to providing you with an Internet experience that respects and protects your personal privacy and choices. ICM’s privacy policy and practices are detailed below.

Helpful definitions:

Personally identifiable information is information, such as your name, birth date, email address or mailing address that can be used to uniquely identify you.

Anonymous information is not personally identifiable information. It is information about how you use this website. Anonymous information also includes the domain names and/or I.P. addresses (as explained below) of internet browsers that visit this website, the time of day that this website was visited, and other non-personal information. Anonymous information is information that is not tied to any person, but helps us know what our users do.

Your rights

Your personally identifiable information is protected in the UK in accordance with the Data Protection Act 1998. This provides amongst other things that any personally identifiable information that ICM hold about you should be: 

• processed lawfully and fairly 
• accurate, relevant and not excessive 
• kept up to date and not retained for longer than is necessary 
• sufficiently secure to prevent unauthorised access by other people.

You have the right to see what personal identifiable information ICM hold about you (for a small fee).  If you would like a copy of your personal identifiable information held by ICM please write to our Data Protection Compliance Officer at ICM House, Oakwell Way, Oakwell Park, Birstall, West Yorkshire, WF17 9LU. If you would like to correct or update your details please write to our Data Protection Compliance Officer at ICM House, Oakwell Way, Oakwell Park, Birstall, West Yorkshire, WF17 9LU.

Policy changes

ICM reserve the right to make changes to this Privacy Policy at any time and any changes to this Privacy Policy will be posted here.

Collecting and using personally identifiable information:

You can visit our website and use many of our services without telling ICM who you are or revealing any personal identifiable information. It is only when you enter some details that will you be asked to provide us with personally identifiable information, e.g. when you fill in an online form. Examples of such information are: 

• Your name
• Your mobile telephone number 
• Your email address

ICM will use this information to provide you with a better service, and in particular for the following reasons:

• internal record keeping
• to administrate the website
• to perform any services requested by you
• to send you information about ICM products and services and newsletters and details of events

Sharing Personally Identifiable Information with Other Companies:

ICM may share your information with third party suppliers for specific tasks or projects. When ICM shares your personal information with other companies, they can use this information but cannot combine this information with other information they have about you or share this information with other companies or people without your express permission.

Disclosure of your identity:

From time to time ICM receive requests to disclose the identities of our users. ICM does not disclose the identities of its users unless legally required to do so. If a governmental agency, or a law enforcement agency, requests information in relation to the identities of its user, ICM will comply with the request.

If ICM receive a request by a third party that is not a governmental agency (for example, a request in connection with civil litigation), it will contact the user whose identity has been requested using the contact information the user provided during the registration process.

ICM will wait 10 days after notifying the user before deciding whether to comply with the request by disclosing the identity of the user, unless the request requires us to disclose this information before then. If ICM cannot wait 10 days because of the deadline in the request, ICM will let the user know the deadline included in the request when it notifies the user.

Anonymous Information:

ICM collects anonymous information when people use this website, even if they have not entered their personal details. ICM will not share any anonymous information about your use of this website with third parties if ICM know that this information will be linked with your personally identifiable information obtained from another source, unless you have given ICM permission to do so.

Cookies:

ICM uses cookies for certain areas of this website. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computers hard drive. Cookies do not damage your computer. Cookies make web surfing easier for you by saving your preferences while you are on this website. You can decide if you want to accept cookies by changing the settings on your computer. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent.  On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”.  You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.

Use of I.P. addresses:

An Internet protocol (I.P.) address is a set of numbers that are automatically assigned to your computer whenever you log on to your internet service provider or through your company's local area network (LAN) or wide area network (WAN). Web servers, the powerful computers that provide web pages for viewing, automatically identify your computer by the I.P. address assigned to it during your session online. ICM may collect I.P. addresses for some purposes. ICM do not link a users I.P. address to someone's personal information, which means it will have a record of each users session but the user remains anonymous.

Security:

ICM operate secure data networks protected by industry standard firewall and password protection. ICM have security measures in place to attempt to protect against the loss, misuse and alteration of your user data under its control. Only certain employees have access to the information you provide. While ICM cannot guarantee that loss, misuse or alteration to data will not occur it endeavours to prevent such occurrences.