What we do
ICM's broad range of integrated and flexible IT infrastructure and business continuity services offer you an end to end solution, which can be seamlessly integrated into your other services.
We take a business-led consulting approach to align your business needs to the right IT solution, enabling you to drive innovation and improve service, at a lower cost and with reduced risk to operations. Our job is to help CIOs achieve their vision and see measurable gains in both cost efficiency and resource productivity, ensuring a more successful 'continuous business' becomes business-as-usual.
We do this by delivering both on-premise, off-premise, and cloud-based solutions; a blended approach where you take as much or as little as you need:
Making it possible
Our solutions are proven across many sectors for organisations including Barclaycard, Costain, DFS, INPS, Mothercare, News International, PPDG Pertemps, Phones4U, Redmayne Bentley, Thomas Cook, Transdev, TUI, Welcome Break, many building societies, universities, colleges, local government and healthcare.
How you benefit: four key areas
- Improved IT services, operational efficiency and productivity at lower cost – the ability to flex services and coverage, creating the always on more flexible business, helping you do the right things with infrastructure and service provision whilst minimising management time required to do so.
- Reduced IT and operational risk to protect and enhance business at all times - driving uptime, availability and high performance via our Network Operations Centres, UK-wide Business Continuity Centres, expert people, and best practice frameworks
- Enhance customer service quality – use the breadth and depth of our capability to increase satisfaction while driving growth
- Drive constant innovation into your business through technology - to constantly refresh and reinvigorate your people, processes and operations, to build and sustain true competitive advantage
