Emergency Office
What do we offer?
In the case of a business disruption or for more flexible working, ICM’s Emergency Office provides the most straightforward, secure solution. It turns any PC, notebook, or iPad equipped with a standard broadband connection into a virtualized version of an employee’s corporate desktop, offering remote access to all their normal applications and data. Your staff re-route incoming and outgoing phone calls to their home, mobile phone, or VoIP headset, benefitting from the same corporate telephony features available in your office or recovery centre.
What our customers have to say
The move to Old Street went like clockwork and employees knew exactly what to do. The support we received from ICM was second to none, and the interruption to our day to day business was negligible.
- Colin Lawrence, IT Manager, Cathedral Capital
How do you benefit?
You can now extend your Workarea Recovery strategy beyond the recovery centre, with no need to install software, hardware or connectivity.
- The more staff working, the quicker your business will recover
- Scalable up to 100% of your staff, making your recovery quicker and less costly
- Secure access to your corporate and office networks for every employee – not just those with an allocated seat at a Business Continuity Centre
- Minimises lost productivity during periods of disaster and recovery
- Hassle–free solution managed by ICM with no extra work for your IT staff
- Simple solution with zero footprint and no hidden costs or complexity
- Flexible virtual environment enables access nationally and internationally and encompasses home, remote and mobile users over any broadband connection, including iPhones and iPads.
- ‘Self-contained’ solution reduces risks with no travel or congregation of staff
What’s covered?
- Leverages existing home or public PC technology and broadband links to connect to your network with secure authentication plus your usual security protocols
- Multiple methods are available to deploy the secure client and connect, including USB device and via the Internet for simple ‘plug and play’ access
- No software or applications are installed on the guest PC, no issues with admin rights or interoperability
- Central administration enables the software used to be configured and updated remotely if required
- Includes uninterrupted direct-dial facilities via a softphone and broadband VoIP with the option to automatically divert calls to the PC or laptop, on the same number, with no service interruption or billing confusion
- Your workstation image is stored in a secure, resilient, state of the art data centre within a purpose built Business Continuity hub
- High specification servers and SAN technology provide scalable, resilient environment for high availability of the virtual desktops
- Utilises our tried and tested service delivery process
- Option to access the service from iPhones and iPads with the full benefit of running a Microsoft Windows desktop
