Hosted IP Telephony
What our customers have to say
ICM ensured the right technical specialists were always available when we needed them. This continuing commitment is why Baxi Group and ICM have been partners for so long.
- Luke Vanhegan, IT Development Manager, Baxi Group
What do we offer?
Our Hosted IP Telephony service (VoIP) is a fully managed solution designed to reduce costs while improving business communications and flexibility. This approach is ideal for mid-sized and fast-growing organisations thanks to low cost deployment, the flexibility it provides, and the fact it can be quickly updated to meet changing business requirements. Hosted IP Telephony also supports flexible and mobile working, with staff working from home, on the road or at remote offices benefiting from exactly the same functionality as their central office-based colleagues.
How do you benefit?
- Significant cost savings - lower communications costs
- Increased operational efficiency, supports flexible working
- Improved resilience in communications
- Assured performance and improved business continuity
What's covered?
We provide a complete fully managed VoIP service. Unlike the old approach of installing a physical PBX system in each office or location required, we maintain and operate all switching equipment in our secure, highly available data centre facilities built to Tier 3 standards. High quality voice services are then delivered across our IP network infrastructure direct to your locations, with IP phones connected to your local area network LAN.
