Maintenance Services
What do we offer?
In addition to managed network services and proactive monitoring, ICM's reliable hardware break/fix services are delivered to our usual high level SLAs.
How do you benefit?
- Fast resolution of network incidents and maintenance tasks
- Qualified and experienced engineers for peace of mind
- Unrivalled depth and breadth of network hardware and software expertise
- Increased network uptime and resilience through ICM management
What our customers have to say
ICM has fully supported us throughout the migration onto the new platform with little impact to our day-to-day business. They were able to complete the changeover in managed stages so there was no downtime for our users. We have been able to put our complete trust in ICM and their professional people. They have responded to our requirements and we now have a flexible, secure and cost-effective infrastructure to build on for the future.
- Network Manager, Connexions Derbyshire
What's covered?
A team of over 1000 multi-skilled and accredited technical staff throughout the UK, ensures a speedy response to all your network maintenance needs.
All services are aligned to the IT Infrastructure Library (ITIL) framework for industry best practice.
