History
ICM – part of the Phoenix IT Group plc
ICM was formed in April 2011 through the merger of Servo and ICM Business Continuity Services, both Phoenix IT Group plc companies. The business has a 30 year+ IT heritage, Servo was originally established in 1979 and ICM in 1986. These two businesses evolved in their own right and then under the ownership of Phoenix, acquiring businesses along with expertise in IT solutions, voice and support, networking and disaster recovery. As a result ICM is now a single source for all IT solutions, support and continuity.
- 1992 – ICM acquires TEAM plc a maintenance and disaster recovery specialist
- 2004 – Phoenix Group acquires Trend, an independent UK network services provider
- 2005 – ICM acquires Assurity, a leading London based work area recovery specialist
- 2005 – Phoenix Group acquires Network Disaster Recovery (NDR)
- 2006 – Phoenix Group acquires Servo
- 2007 – Phoenix Group acquires ICM Computer Group Limited
- 2008 – ICM and NDR merge to create ICM Business Continuity
- 2010 – Servo acquires network support contract base from Kcom
- 2010 – ICM acquires Office-Shadow, developer of business continuity planning software
- 2011 – ICM and Servo merge to create a single source IT services and business continuity provider
Phoenix IT Group plc also incorporates Phoenix IT Services, which delivers services exclusively through the partner channel. Phoenix IT Services also delivers UK-wide support, engineering and break/fix services for ICM which means that ICM has 1,000+ additional technical staff at its disposal.
The Phoenix IT Group plc is listed on the London Stock Exchange and is a profitable and financially stable business. In 2010/2011 it had revenues of £271.6m, £32m profit, over 4,000 customers and 2,300 staff.
